Report: Forecasting in Flux

June 8, 2023

Discover key insights from a recent Harvard Business Review Analytic Services report, sponsored by Flexe.

HBR Webinar LP header

Forecasting is hard. Now, with ever evolving consumer demands and global macroeconomic uncertainty, it’s even harder.

Key Takeaways

  • 91% of respondents indicate that demand forecasts are on average below 90% accurate
  • 8% of respondents are very satisfied with their organization’s demand forecast accuracy
  • 45% of respondents missed revenue opportunities due to inaccurate forecasts. Inaccurate demand forecasts also lead to decreased profitability (42%) and decreased customer satisfaction (39%)

Forecasting is hard. Now, with ever evolving consumer demands and global macroeconomic uncertainty, it’s even harder.

Since 2020, 98% of executives have faced detrimental effects due to bad forecasts. Material shortages. Missed revenue opportunities. Decreased customer satisfaction and profitability.

But there is a path forward: supply chain flexibility. Discover key insights:

  • The common causes of forecast challenges
  • The business impacts of inaccurate forecasts
  • Steps to meet—and overcome—these challenges
  • Methods to increase customer satisfaction and reduce risk through supply chain flexibility